Quality
No matter what the industry
or the service provided, the bottom line is
QUALITY. Quality is the standard by which all of us are
measured in business.
Mid-American Cleaning
Contractors has established a comprehensive program to
continuously monitor the elements that defines quality.
Our Quality Assurance Index is designed to
monitor on-going cleaning levels, recognize
deficiencies, and eliminate potential trouble spots
before they occur.
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Key elements of the Quality
Assurance Index |
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systematic job mapping |
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establish quality benchmarks |
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job/task appropriate training |
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on-going inspections |
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correct deficiencies and implement revised
processes to prevent reoccurrences |
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We measure up by providing
the level of quality that gets noticed. |
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 Handheld
Electronic Quality Assessment
MACC quality inspections are conducted with
handheld computers for increased accuracy and
data usability.
Individual
inspection forms can be used to rectify problem
areas. Individual forms can also be
compiled with other inspections to indicate a
trend in cleanliness.
Data can also be
used to create charts
for a
visual demonstration of the information and view
trends.
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